Privacy policy
Protecting your privacy is a priority at Lunivie.com (“Lunivie,” “we,” “our,” or “us”). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. By visiting or purchasing from our site you consent to the practices described below.
1. Who We Are
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Website: https://lunivie.com
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Business Address : 8029 CABBAGE COVE STLAS VEGAS,NV 89143, United States
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Contact: info@lunivie.com
2. Information We Collect
| Category | Examples | How We Collect |
|---|---|---|
| Information you provide | Name, shipping address, phone, e-mail, payment method (tokenized by our payment processor), size/fit preferences, messages to customer service | Checkout forms, account registration, e-mail, live chat |
| Comments & reviews | Content of the comment/review, display name, IP address, browser user-agent | When you post a comment or review |
| Media uploads | Photos you choose to share (e.g., style gallery) | File upload forms |
| Device & usage data | IP address, browser type, referring URL, pages viewed, time spent, clickstream | Automatic collection via cookies or similar technologies |
| Cookies & similar tech | Session cookies, login cookies, analytics tags, advertising pixels | Set by us or our partners (see § 6) |
We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal information, please email us and we will promptly delete it in accordance with the Children’s Online Privacy Protection Act (“COPPA”).
3. How We Use Your Information
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Order processing & fulfillment (e.g., confirming, shipping, tracking)
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Customer support and warranty service
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Personalization of product recommendations and marketing offers
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Website analytics & performance monitoring
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Fraud prevention & security
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Legal compliance with applicable U.S. federal and state privacy laws (e.g., CCPA/CPRA, Virginia VCDPA, Colorado CPA), CAN-SPAM, and COPPA
4. How We Share Information
We share only what is necessary to run our business:
| Recipient | Purpose |
|---|---|
| Payment processors (e.g., Stripe, PayPal) | Securely process your payment details |
| Shipping carriers & logistics partners | Deliver your order and provide tracking |
| Service providers (IT hosting, analytics, email marketing) | Operate and improve our site |
| Legal & safety | Respond to lawful requests, protect our rights, prevent fraud |
| Business transfers | In connection with a merger, acquisition, or asset sale (with notice to you if allowed by law) |
We do not sell or rent personal information for money. California residents may still exercise a “Do Not Sell/Share My Personal Information” right for any future practices (§ 8).
5. Data Retention
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Orders & accounts: kept as long as your account is active and for up to 7 years thereafter for bookkeeping and legal compliance.
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Comments & reviews: retained indefinitely so subsequent visitors can see them.
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Marketing opt-in records: kept until you withdraw consent.
6. Cookies & Similar Technologies
Cookies help us remember your cart, keep you logged in, and analyze site traffic.
| Cookie Type | Lifespan | Purpose |
|---|---|---|
| Comment cookies | 1 year | Save name/email for future comments |
| Login cookies | 2 days (or 2 weeks if “Remember Me”) | Keep you signed in |
| Screen-preference cookies | 1 year | Remember display settings |
| Analytics & ad cookies | Up to 24 months | Measure site usage, tailor marketing |
You can control or delete cookies at any time in your browser settings, but parts of the site may not function properly.
7. Your Choices & Rights
| Right | How to Exercise |
|---|---|
| Access / portability | Email info@lunivie.com with your request. |
| Correction | Log into “My Account” or contact us. |
| Deletion | Request we delete your personal data (subject to legal exceptions). |
| Opt-out of marketing | Click “unsubscribe” in any marketing email or email us directly. |
| Do Not Sell/Share (CA) | Use the “Do Not Sell or Share My Info” link in the footer or email us. |
| Appeal (certain states) | If we deny your request, you may appeal via the same email address. |
We will respond within the timeframe required by law (generally 45 days for U.S. state laws).
8. Data Security
We employ industry-standard safeguards such as HTTPS encryption, PCI-compliant payment processing, least-access permissions, and routine security audits. No system is 100 % secure, but we strive to protect your information.
9. International Visitors
Lunivie is based in the United States. If you access the site from outside the U.S., your information will be processed in and subject to U.S. laws, which may differ from those in your jurisdiction. We rely on contractual safeguards (e.g., Standard Contractual Clauses) where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date. Material changes will be highlighted or otherwise communicated.
11. Contact Us
Email: info@lunivie.com
If you have questions or wish to exercise any privacy rights, please reach out. Thank you for trusting Lunivie with your personal data and for letting us dress the little ones you love!